Very good customer service. Accommodating for elderly as well.
2024/11/18
TIさん
総合評価5
接客
着付け
ヘア
Great job. Staff are super friendly and despite language barriers they try hard. Respectful and informative as well.
2024/11/17
GKさん
総合評価5
接客
着付け
ヘア
I rented a kimono from this shop yesterday, and it was a wonderful experience! The prices were great, and there were so many beautiful options to choose from. I absolutely loved it!
Went to VASARA Ikebukuro for our kimono rental with a group of 10. They were able to cater a large group and provided excellent service to us. Staff were very thorough from helping us choose the kimono and accessories, to wearing the kimono and doing our hair. There is a large collection with lots of styles to choose from. Staff were very friendly and although they did not speak English, we managed to communicate well enough. We went to Rikugien Garden to take some photos.
Highly recommend to come here for kimono rentals!
2024/11/10
JHさん
総合評価5
接客
着付け
ヘア
Wonderful experience, very helpful and staff was kind and friendly. Sugoi!